Question 1

Q: How does Trueguard calculate a roof replacement estimate?

Accepted Answer

Our team at Trueguard provides a detailed, itemized estimate so you can see exactly where your money is going. We strive for complete transparency and customer satisfaction, ensuring you receive the best possible service for your investment.

Question 2

Q: What is included in a repair quote from Trueguard?

Accepted Answer

When you request a repair quote from Trueguard, we ensure it is comprehensive and transparent. Our repair quotes typically include a detailed assessment of your roofing issue, including the extent of the damage. We provide a breakdown of the materials needed, labor costs, and any additional services required, such as debris removal or structural repairs.

Question 3

Q: Are there any hidden fees?

Accepted Answer

At Trueguard, transparency is a core value of our business. We ensure that there are no hidden fees in any of our roofing services. Before any work begins, we provide a detailed, written estimate that covers all aspects of the project, from materials and labor to permits and cleanup. This means you'll know exactly what to expect in terms of costs, helping to avoid any surprises.

Question 4

Q: What payment methods do you accept?

Accepted Answer

At Trueguard, we strive to make the payment process as convenient as possible for our customers. We accept a wide range of payment methods including major credit cards such as Visa, MasterCard, and American Express. Additionally, we offer the option to pay via bank transfer and checks. If you have specific payment preferences or need to discuss a customized payment plan, our customer service team is always available to assist you.

Question 5

Q: Do you offer financing or payment plans?

Accepted Answer

Yes, Trueguard offers flexible financing and payment plans to make your roofing project more affordable. We understand that a new roof can be a significant investment, and we are committed to providing options that suit various budgets. Our financing solutions include low monthly payments and competitive interest rates. Contact us to discuss your specific needs and find the best payment plan for you.

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FAQ

888-807-5000

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